Here at PartsRebuilders we take pride in the safe shipment of all our items big or small. Listed below are our policies, procedures, and restrictions on various shipping types provided.
Shipment processing time
All orders are processed within 1 day of payment. Orders are not processed or shipped from Friday, through Sunday or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Domestic Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Many items we sell offer free shipping to the lower 48. Items are subject to additional shipping costs based on many differing factors.
| FedEx Ground / Home (3-6 business days) | FedEx Express 2-Day (2–3 business days) |
| *Standart service on select items | *Prices vary based on item specifics, size, buyer location |
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation via email. This email will be a FedEx generated email from (trackingupdates@fedex.com) with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Damages
PartsRebuilders.com is not liable for any products damaged or lost during shipping. (See Missing or Stolen Shipments) Details will need to be provided via email as soon as possible notifying us of any issues. Pictures of items packaging, original box and materials will be needed. As well as detailed pictures of damages to item. A detail list of what was damaged and where damages on item are will need to be provided. To insure a proper investigation by PartsRebuilders.com / Carriers.
Received your order damaged? Please do NOT file a claim with the shipment carrier. Save all packaging materials and damaged goods. Contact us via email let us know as soon as possible:
- Email store@partsrebuilders.com
- Or alert us at +1 (720) 7920302
Customs, Duties, and Taxes
PartsRebuilders.com is not responsible for any customs, duties and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the carrier. Address responsibly lies on the customer to provide a complete accurate address upon checkout. Any missing address information may cause delays, miss delivery or undeliverable package. This is not the responsibility of PartsRebuilders. Additional shipping costs in this case will be the responsibility of the customer. We reserve the right to refuse shipment of the item based on a previous issue with customers address. If we cannot validate the address, an attempt to contact the customer to provide an updated address will be attempted. (Processes include contacting customers via provided email and phone number) If we cannot update / verify the address, the order may be canceled and refunded. (See contact details)
PartsRebuilders will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Email store@partsrebuilders.com
- Or alert us at +1 (720) 7920302
PartsRebuilders.com is not responsible for lost or stolen items. This will be on the liability of the carrier and their policies on the matter.
A claim with the shipping carrier will be filed by PartsRebuilders. Claims opened by customers will void our ability to open any additional claim. Note some cases may involve local law enforcement. If applicable a replacement or refund of your order can be processed when the investigation is completed. If available an additional item can be purchased at any time. Please allow up to 30 days for the investigation to close properly.